Paying for IPTV is a conversation, not a checkout page. You message us, we confirm the plan, you pay with a method that works in your country, and your credentials arrive in the same conversation. The whole thing takes minutes — but only if you are talking to the real support account. This page walks through the order step by step and then through the checks that protect your money.
The order, start to finish
- Message support — the WhatsApp button on this site, or the contact page. Include your device and how long a plan you want.
- Confirm the plan and the total — the current prices are always on the pricing table; the total you are told in chat must match it.
- Pay with the option confirmed for your country — support tells you exactly which method is available to you and where to send it.
- Send proof of payment — the confirmation screen or receipt, in the same chat.
- Receive your credentials — server URL, username and password, usually within minutes.
No step asks you to create an account with a password on some third-party portal. If a page you do not recognise asks for one, stop.
Step 1 — Confirm it is really us before you send anything
This is the only step that can cost you money if you skip it. Before the first payment:
- Start the chat from this website. Open the WhatsApp link here rather than replying to a message that arrived first — opening the conversation yourself proves the number.
- Check the display name. The approved WhatsApp business profile shows our display name; a personal profile picture with a random name is a warning sign.
- Compare the number. It is printed on this site and in the footer of every page. If the number in the chat differs by even one digit, it is not us.
- Email as a second channel. Anything important can be confirmed by email to the address published on the contact page.
Step 2 — Pick the duration before you pay
Plans are sold by duration, and the longer ones lower the monthly cost. Sorting out the length first avoids a second payment and a second conversation:
- Short plans are for testing or covering a single event.
- Mid-length plans suit a household that wants to try a whole season of sports before committing further.
- Long plans are the cheapest per month and the usual choice once the free trial has proved the service on your own device and line.
Not sure which to take? Ask support directly — they will usually tell you to start with the trial rather than sell you the longest plan first.
Step 3 — Pay with the method confirmed for your country
Available payment methods are not the same everywhere, and they are confirmed in chat for your country rather than listed publicly here, because availability changes. When support names the method, check three things:
- The name on the receiving account matches what you were told. A different name with an excuse attached is a red flag.
- The amount matches the plan total exactly. Fees and conversion are yours to consider, but the base amount should not differ.
- Send it as the agreed type — a "friends and family" transfer is not reversible, so it is chosen deliberately, not by accident.
If you are asked to send money anywhere as a condition of unlocking a "verification" step, close the chat and contact us by email instead.
Step 4 — What you receive, and how quickly
After the payment is confirmed you get three things, in the same WhatsApp conversation:
- The server address — including its port number.
- A username — case sensitive.
- A password — copy it, do not retype it.
Some packages also come with a guide (EPG) address and an M3U link for players that do not support Xtream Codes logins.
Save the message. Copy the three lines into your phone's notes app. Nine out of ten "my login stopped working" messages are actually a mistyped password, and having the original text makes the fix instant — see fixing IPTV login errors.
Step 5 — Install, test, and only then relax
Payment is not the finish line — a working stream is. Before the day is out:
- Install the player you were advised to use and log in with the credentials you were sent.
- Test one SD channel, one HD channel, one 4K channel if your plan has them, plus the TV guide. That covers the three things most likely to need a setting changed.
- Test at the time of day you actually watch — an evening test is far more honest than a morning one, because evening peak load is when line and server problems show up.
- Report anything odd in the same chat while the conversation is still near the top of your list.
The five warning signs of a fake IPTV seller
- A number you cannot match to the published one — contact us on the official number instead.
- Pressure to pay now — "offer ends in 10 minutes" and "price doubles tonight" are sales pressure, not deadlines. Our pricing table is public; check it.
- Payment to a personal account with a different name, with a story attached about a manager, a colleague or a friend.
- No free trial at all. A legitimate IPTV seller can afford 24 hours to prove the service works on your device.
- An unrequested "verification fee", "activation fee" or "unlock fee". There is no second fee after the plan total you were quoted.
| Check | What good looks like |
|---|---|
| Contact | Published number, business display name, email as a second channel |
| Price | Matches the public pricing table exactly |
| Before paying | A free trial is offered, not resisted |
| After paying | Credentials within minutes, in the same chat |
| After delivery | Support still answers the next day |
Questions about a payment you already made? Message support with the date and amount — that is enough for them to find the order.
Frequently asked questions
It depends on your country, so the options are confirmed in chat before you pay rather than published as a fixed list here. Ask support which method is available where you are and they will tell you the exact account to use.
Usually within minutes of the payment being confirmed, in the same conversation. If it has been much longer, message the chat with your payment confirmation — an unconfirmed payment is the most common reason for a delay.
No. Start with the free trial, then take the shortest paid plan you are comfortable with, and go long only after the service has proved itself on your device and your internet line.
Yes. Message support with your existing username and the plan you want to move to. Upgrades are applied to the same account, so your credentials do not change.
Contact us by email immediately through the address on the contact page, with the number you paid and the time. If the money went to an account we do not recognise, it is a fraud issue with that account rather than an order problem, and your bank or payment provider is the fastest route.